- The planning process of the CUE Transit Development Plan provides opportunity to review/update transit goals & objectives, to assess current transit services, to identify unmet transit needs or issues and finally, to determine appropriate course of action over six year planning horizon.
Goals and Objectives:
Goal 1: Provide the citizens of the City with effective transit service within the City and to the Vienna/Fairfax-GMU Metrorail station and George Mason University.
Objective 1.1 – At least 70% of all City residents should be within ¼ mile of a CUE route alignment during peak travel hours.
Objective 1.2 – Provide CUE service to City residents 7 days a week.
Objective 1.3 – Provide a minimum of 30-minute service frequencies to the Vienna/Fairfax-GMU Metrorail station and to George Mason University during peak travel hours.
Objective 1.4 – Strive to maintain service/performance standards:
Ridership productivity: passenger trips per revenue bus-hour
Weekdays – 25, Saturdays – 20, Sundays – 15
15% farebox recovery ratio
$1.40 local subsidy per passenger trip
90% on-time departures from the Vienna/Fairfax-GMU Metrorail station during peak travel hours, 95% during non-peak travel hours
Goal 2: Meet the City’s adopted goal of providing unsurpassed user-friendly, customer-focused business practices.
Objective 2.1 – Provide up-to-date bus schedule information on the City’s web site and at major bus stops located along CUE bus routes.
Objective 2.2 – Maintain a Customer Service phone number where information such as route information, schedules and fares can be obtained.
Objective 2.3 – Explore new opportunities to market CUE service to City residents, City businesses and to George Mason University students, faculty and staff.
Objective 2.4 – Maintain a driver training program that emphasizes customer service best practices.
Goal 3: Enhance quality of life measures and amenities with continued emphasis on recommendations of the Livability Task Force.
Objective 3.1 – Working with the City’s Community Development and Planning Department, promote transit-friendly design features in new development and redevelopment projects, such as the Fairfax Boulevard Master Plan.
Objective 3.2 – Working with the City’s Public Works Department, promote expansion of sidewalks and ADA-accessible crosswalks along CUE bus route alignments.
Objective 3.3 – Give preference to alternative-fuel buses when purchasing new buses, such as the hybrid-electric buses that are presently in the CUE bus fleet.
Goal 4: Finalize and implement a more accelerated schedule for critical transportation projects involving state and federal funding.
Objective 4.1 – Pursue the implementation of Transportation Demand Management measures when feasible, such as signal prioritization for buses and cue-jumper lanes at congested intersections.
Objective 4.2 – Aggressively pursue funding for proposed Kamp Washington Intersection Improvements. This intersection is often a major contributor to CUE on-time performance problems.
Objective 4.3 – Construct bus bay pull-outs along CUE alignments at bus stops with significant ridership activity, when feasible.
Goal 5: Continue efforts to reduce the impact of increasing traffic through the City.
Objective 5.1 – Continue to coordinate on a regular basis regarding regional transportation issues with Fairfax County, the Virginia Department of Transportation and WMATA.
Objective 5.2 – Continue to work closely and coordinate with George Mason University’s Parking and Transportation Department regarding university-related traffic and transit issues.
Objective 5.3 – Through regional governmental entities, such as the Virginia Department of Transportation and the Metropolitan Washington Council of Governments, promote TDM strategies such as alternative work schedules, carpools and van pools.