City of Fairfax, VA
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CUE FARES
CUE IS FREE to ride for everyone! Just hop on - no fare or ID required.
CUE RIDER RULES
Please observe the rules on CUE and respect the driver and your fellow riders:
No smoking
No playing radios without earphones
No eating and drinking
Pets must remain in pet carriers at all times unless they are assistance animals for persons with disabilities
The CUE Bus system has bike racks on all buses that are available on a first-come, first-served basis
Drivers may refuse service to passengers who do not observe the rules. We appreciate your cooperation in assuring everyone an enjoyable ride.
GET REAL TIME BUS ARRIVAL INFORMATION WITH TRANSLOC
Download TransLoc on the App Store (Apple)
Download TransLoc on the Google Play Store
LOST and FOUND
Items found on CUE buses will be held in our Lost and Found for 30 days. Once 30 days have passed, unclaimed items will be destroyed, disposed of, or donated to charity. To inquire about lost items, please call 703-385-7859 (TTY: 711).
Please call to make an appointment to pick up items at the CUE operations center:
3410 Pickett Rd
Fairfax, VA 22031
703-385-7859
TRANSPORTATION FOR SENIORS AND PERSONS WITH DISABILITIES
All CUE Buses are wheelchair accessible. Specialized transportation services for individuals who are unable to use the CUE Bus because of a disability are provided through the City Wheels and Metro Access programs.
City Wheels
(703) 385-7859
(TTY: 711)
City Wheels is a City of Fairfax program that provides alternative transportation within the City, to the Vienna/Fairfax-GMU Metrorail station, to George Mason University, and to Fair Oaks Hospital for city residents who are disabled and find it difficult or impossible to use conventional bus service.
City Wheels is a curb-to-curb (not a door-to-door) service provided through private taxicabs. The fare for this service is $3.20.
To learn more or to apply for City Wheels, contact the City of Fairfax by email (cue@fairfaxva.gov) or phone (703-385-7859).
Fairfax County Neighborhood and Community Transportation Services
(703) 222-9764
(TTY: (703) 324-7079)
Fairfax County's Department of Neighborhood and Community Services provides several transportation programs for older adults, people with disabilities, and individuals with limited income in the City of Fairfax and the City of Falls Church as well as in Fairfax County.
For more information about these programs: https://www.fairfaxcounty.gov/neighborhood-community-services/transportation.
MetroAccess
(301) 562-5360
(TTY: (301) 588-7535)
MetroAccess is a shared ride, door-to-door paratransit service for people who cannot use public transportation due to a disability. It is operated by the Washington Metropolitan Area Transit Authority (WMATA). Any City resident who is certified as disabled by MetroAccess may use this service for trips in the WMATA service area.
For more information about MetroAccess services: https://www.wmata.com/service/accessibility/metro-access
REGIONAL TRANSPORTATION
Fairfax Connector provides bus service in Northern Virginia, primarily in Fairfax County. Connector buses stop at the Vienna Metro station and at selected stops in the City of Fairfax. For more information about Fairfax Connector: https://www.fairfaxcounty.gov/connector
WMATA provides transit services throughout the metropolitan Washington region, including Metrorail, Metrobus, and MetroAccess. CUE riders can transfer to Metrorail at the Vienna Metro station, and multiple Metrobus routes stop in the City of Fairfax. For more information about WMATA: https://wmata.com
REGIONAL COMMUTER PROGRAMS
SmartBenefits® is a convenient Web-based program that lets employers assign the dollar value of employees’ monthly commuting benefit directly to the employees’ SmartTrip® cards. SmartBenefits® can be used on most transit systems in the region, including Metrorail, Metrobus, Fairfax Connector, van pools, and other agencies. For more information, visit https://www.wmata.com/business/smartbenefits or call 202-962-2784.
Guaranteed Ride Home ("GRH") provides commuters who regularly carpool, vanpool, bike, walk, or take transit to work with a reliable ride home when unexpected emergencies arise or unscheduled overtime is required. Commuters may use GRH for FREE up to six times per year. For more information visit the https://www.commuterconnections.org/guaranteed-ride-home or call 1-800-745-RIDE (7433).
TRANSIT PLANNING RESOURCES
CUE Transit Development Plan
CUE maintains a Transit Development Plan (TDP), which is a short-range plan that evaluates and updates a transit agency's goals, existing conditions, and needs, and identifies strategies to meet the short- and long-term goals and needs. The CUE TDP was most recently updated in 2016.
Click here to visit the TDP webpage for more information and to download the report.
GMU Transit Study
The City and George Mason University collaborated on a transit study in 2016 including a review of CUE bus and Mason shuttle services.
Click here to download the report.
Schedule Data in GTFS Format
CUE provides schedule data in a General Transit Feed Specification (GTFS) format, an open format for transit data commonly used in transit applications. By downloading the data, users acknowledge that the data is provided "as-is" without technical support, and that while CUE and the City of Fairfax strive to provide the best data possible, CUE and the City do not provide any warranties concerning data accuracy.